Refund Policy

Refund Policy

We accept returns for purchases made from this website only. A return request must be submitted within 15 days of purchase.

Please kindly note that Wi World And I is unable to accept returns of item(s) that has been used or damaged after being received. Item(s) must be unused, in its original packaging and with all original tags attached, we recommend reusing the original packaging as it is the ecological way to go.

For non-faulty item(s), please kindly note that we will not be able to cover the cost of initial shipping, return shipping or replacement shipping. It is your responsibility to ensure the return goods are insured for the full value until it reaches our warehouse. We cannot accept liability for lost or damaged goods.

Please keep in mind that the return from outside of the EU,the customer will be fully responsible for checking that all applicable duties and taxes would be charged to them directly if any should arise. If we are requested to pay for additional taxes upon arrival of your returned good, so we will refuse the parcel and it will be returned to sender.